Frequently Asked Questions
- What are Honey Wafers?
- Where can I buy Honey Wafers locally?
- Do you have an outlet store?
- How do you ship?
- Where do you ship?
- Do you ship to P.O boxes?
- When will my order arrive?
- What is my order status?
- How do I send a gift?
- What if my Honey Wafers are damaged or lost?
- What is your privacy policy?
- What are the Nutrition Facts?
- What about potential allergens?
- Are Honey Wafers Kosher?
- What kind of ingredients do you use?
- How do I contact the Honey Wafer Baking Company?
What are Honey Wafers?
Honey Wafers are two thin, crisp wafers sandwiched with a honey candy filling. Around the world, wafers are alson known as oblaten and oplatky and sometimes pizzelles, although pizzelles are traditionally unfilled and thicker than wafers.
Where can I buy Honey Wafers locally?
We have many retailers in the Chicagoland area. Please click on our Where to Buy link to find a store located near you.
We do not have many retailers outside of the Chicagoland area; however, you can always shop online.
Do you have an outlet store?
You can pick up Honey Wafers at the bakery from 7:00am to 1:00pm Mon-Friday and from 8:00am to 11:00am on Saturday. We are located at 13952 S. Kildare Avenue, Crestwood, IL 60445.
Please call ahead to be sure we are here 800-977-9012.
How do you ship?
We use UPS ground service, shipping Monday-Friday.
Where do you ship?
We ship to all 50 states. Please call us at 800-977-9012 for shipping rates to Hawaii and Alaska: It does cost a little more.
Do you ship to P.O. boxes?
Yes, we can ship your order via USPS priority mail, instead of UPS ground service for the same cost.
When will my order arrive?
Please click on the UPS time-in-transit map. UPS does not count weekends or holidays as time in transit days. We try to ship your order as soon as possible. If we receive your order by 10:00am Central time on Mon-Fri we can usually ship the same day, or we will ship the very next day. Please contact us for any special requests or call us at 800-977-9012.
What is my order status?
Please use our contact us form and include your order number and the email address you used to order. Or if you prefer, please call if you want help. Your order is very important to us.
How do I send a gift?
When ordering, just fill out the “ship to” address to your recipient. Please type your greeting in the “additional information” box on the checkout page and we will enclose a gift announcement with your words.
What if my Honey Wafers are damaged or lost?
Please contact us. Your order is insured against loss or damage by UPS, so we will file a claim with UPS for you and replace your damaged or lost Wafers. We want you to be satisfied and order again!
SATISFACTION GUARANTEE
We have a 100% satisfaction guarantee. We will replace your Wafers or refund your money if you are not satisfied
What is your privacy policy?
You can view our privacy policy here.
What are the Nutrition Facts?
You can view our nutrition label and ingredients on our About Us page.
What about potential allergens?
Honey Wafers contain Wheat, Soybean oil and Egg. Original and Chocolate Honey Wafers are the only products we bake, so nothing is baked on shared equipment or is in contact with any ingredients that are not on our "Nutrition Facts" label.
Are Honey Wafers Kosher?
Original and Chocolate Honey Wafers are certified Kosher by the Chicago Rabbinical Council.
Please click here to view our Kosher certificate.
What kind of ingredients do you use?
We use the finest and purest ingredients from reliable, local sources. We use water that is filtered by a Culligan four-stage filtration, reverse osmosis process to ensure purity.
The Original Filled Honey Wafers by Anisi are an approved "Illinois Made Product" by the Illinois Department of Argriculture. The Honey Wafer Baking Company supports the local economy through the use of ingredients, bags and boxes that are produced in Illinois.
How do I contact the Honey Wafer Baking Company?
Please contact me directly at honeywafer1@yahoo.com or call 800-977-9012. We appreciate your business.
Thank you,
Tony Lewandowski
Baker and President
